Shipping policy
Delivery Times:
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- Larger items: 7-10 working days from dispatch.
- Smaller items: 3-7 working days from order placement.
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Additional Delivery Charges:
- Certain postcodes (AB, CA, DD, etc.) may incur extra delivery charges for large items. This is including: AB, CA, DD, DG, EH, FK, G, IV, KA, KW, KY, LD, LL, ML, PA, PH, PL, SA, SY, TD, TR, TQ. Prior to placing any orders destined for these postcodes, please contact us for a delivery price.
- Customers must contact for a delivery price before ordering to these postcodes.
- No delivery outside the UK Mainland.
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Damaged Items:
- Damages must be reported within 2 days, with images of the damage.
- If visibly damaged on delivery, refuse the item and ensure it is marked as "damaged." Try to take photos.
- If damage is noticed later, the company will provide replacement parts at no cost.
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Replacement Parts:
- Replacement parts can be ordered via info@plentifulstorage.co.uk and they will be dispatched from the UK warehouse or factory.
A signature is required on delivery, and the company is dedicated to assisting with any issues regarding damaged or missing parts. Please contact info@plentifulstorage.co.uk
In a case where the customer requests the goods to be left in a specific place (without a signature), we are not liable for any theft/damage/loss that may occur with this item once delivery has taken place. You may add special instructions with the courier in the online tracking portal.